Larger companies are expanding their customer service departments. The larger the companies—and the more technological their services are—the more assistance they need in serving their customers. Some companies that are hiring customer service agents include Amazon.com and Capital One Auto Finance.

People in Grand Forks, North Dakota are pretty happy about the development, as Amazon.com’s new facility in the city will be the one hiring the new customer service agents. The facility is expected to be completed by the end of the year.

Around 200 new agents will be hired, which is a big chunk of employment for the smaller city.