Customer Service Job Market | Customer service jobs, working from home, and working with the public

Primary tabs

Forums

	Forum	Topics	Posts	Last post
No new	Job Postings	1	1	Sales Position Open by sarajean 1 day 3 hours ago
No new	General Jobs and Employment Discussion	0	0	n/a

New posts

No new posts

What's Going On?

Currently active users: 0 (0 users and 0 guests)

Statistics

Topics: 45, Posts: 46, Users: 4279

Welcome to our latest members: eugenedane, AleaAustin, sweepsguy1, Roseylg, rolista

From the Blog

Virtual Employees Needed in The Houston Area

Information technology devices are increasingly becoming smaller, lighter, and more powerful. People now have the ability to work in different areas remotely. Job requirements that required a dedicated office to do can now be done anywhere. People can find flexibility and the opportunity to balance everyday life with work requirements by telecommuting. Workers can set their own schedules and do not need to concern themselves with long commutes to an office. Globalization has brought down many of the walls in business and commerce. People now work with others across the world on teams and projects. Customers for services and products can be reached through different parts of the globe with the internet. People who are bi-lingual have the advantage of communicating with more customers and are in demand for many careers.

Charleston, WV Firm Adding Jobs

Business processing services provider NCO Group Inc. is expanding the work force at its Charleston, W.Va. contact center. State and NCO officials announced on January 13 that the company plans to hire about 90 associates and invest more than $350,000 in equipment and training at the center. NCO is looking to fill positions to provide customer service support for one of its utility clients. The company also is hiring managers, trainers and supervisors.

Freelance Customer Service Jobs

Many businesses have found the practice of outsourcing as a way to cut costs but still maintain their basic services and functions. One of these functions is customer service. Firms have found they can meet the needs and concerns of their customers and cut costs by paying less in overhead. Companies do not have to commit time and resources to train in house staff and can concentrate on their product and services. Companies contract out their customer service functions to outside firms. These firms further take advantage of saving money by hiring freelance employees. Technology has allowed work to be done remotely and more mobile. Some companies have been able to hire customer service staff that can work from their own home. These people can service firms in different industries ranging from finance, communications, and media services.

“I’ve Seen Hell, I Work in Retail”

From what my two sisters, who have both worked in retail, have told me, I can believe this slogan. But having worked in the restaurant industry, I have a hard time believing that it’s worse than working the drive through and serving angry customers who scream to you that you’re stupid and worthless—even if you’re in college and they’re not even using proper grammar, mind you—while your smile warbles and your eyes tear up while you wish them a nice day and try not to cy. Yeah, I once thought about writing a book called Monster in the Drive-Thru.

Tips for Surviving in the Restaurant Industry

Having worked at two restaurants in my life—and managed one of those—I’ve picked up a few tips along the way. These jobs were not the most enjoyable I’ve ever had, but they did have their moments. The few times customers took the time to thank me for “making their day” or to compliment me were pretty awesome, and working with a staff of high school kids (and a few grumpy adults) was often fun, too. If you’re looking to enter the restaurant biz, whether it’s fast food or fine dining, there are a handful of tips you can use for your job, such as…

Search form

Primary tabs

From the Blog

Blogroll